Connectivity in Côte d’Ivoire Reinstated Following Disruption in Submarine Cables

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Both Orange and MTN, the two largest mobile network operators in the country, encountered outages.

The disruptions commenced on Wednesday evening, March 13th, when MTN reported issues with several submarine cables, affecting internet service for over 17 million customers. In an effort to address the problem, MTN initially connected to the Orange network.

However, by Thursday morning, March 14th, Orange itself faced internet issues due to separate submarine cable problems. Fortunately, Orange managed to restore service by approximately 6pm that evening, while MTN’s internet was partially restored later in the evening.

The sole unaffected mobile network provider was Moov Africa, enabling them to maintain internet access. Consequently, there was a notable increase in customers visiting Moov Africa stores to acquire new SIM cards or Wi-Fi devices.

The submarine cable issues also impacted internet connectivity in several other African countries, including Liberia, Benin, Ghana, Burkina Faso, Togo, Cameroon, Gabon, Namibia, Niger, Nigeria, and Lesotho.


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