Ghana Association of Banks Warns of Service Disruptions due to Nationwide Internet Breakdown

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The Ghana Association of Banks has alerted customers of all banks regarding ongoing communication network challenges encountered by the financial institutions.

In a statement endorsed by the Association’s Chief Executive, John Awuah, it was highlighted that the nationwide internet breakdown has impacted service provision, especially online banking and digital channel services.

Portions of the statement revealed, “Information we have received from the National Communication Authority (NCA) and other service providers of the banking industry suggest that there has been service disruption affecting multiple undersea cables responsible for carrying international internet traffic resulting in significant degradation in internet services.”

Mr. Awuah, speaking on behalf of the banks, expressed apologies for the inconvenience caused, adding,

“We will continue to work with our partner internet providers to ensure expedited resolution to normal business and will continue to update you on further developments.”

 

 

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